Privacy Notice

We are CommonAI Compute Ltd, known as “CommonAI Compute”. We are a company registered with company number 16150333 and a registered office at C/O Mishcon De Reya LLP, 4 Station Square, Cambridge, United Kingdom, CB1 2GE. If you have any questions about this notice, including any requests to exercise your legal rights, please contact us at privacy@commonai.cloud.

This notice was last updated in October 2026.

How do you use my data?

To send you marketing information. Where you have previously expressed an interest in our organisation (and you have not opted-out of receiving marketing) we may use your name and email address to send you updates including information about potential conferences, meet-ups and annual reports, because it is in our legitimate interests to promote our organisation.

You can withdraw or unsubscribe from marketing at any time by contacting us at privacy@commonai.cloud or, where relevant, by following the unsubscribe link in any marketing communication you receive from us.
When you contact us either by phone, email, via a form on our website, or via social media, we will usually collect your name, social media handle and contact details, because it is in our legitimate interest to make sure we can properly respond to your query.
When you sign up for an account using our sign-up form, we will collect your company’s name, company number, registered address and VAT number, and your name, job title, work email address and phone number, together with anything you tell us about how you plan to use our services. We also record that you accepted our usage agreement, which version you accepted and when. We collect this in order to take steps to enter into a contract with you, to review your registration, to set up and manage your account and to contact you about it. We may also check your company’s details against public records, because it is in our legitimate interest to know who we are providing services to.

The form can suggest your company and address as you type. To do this, what you type into the company name field is sent to Companies House, and what you type into the address field is sent to Google.
When you use our website, we collect information about how our website is used with Plausible Analytics. Plausible does not use cookies or collect information that identifies you, and only gives us aggregated statistics such as page views and referring sites. See Cookies and embedded content below for more about cookies.
When you attend one of our events or a third-party event we also attend (including virtual events via video conferencing providers), we will usually collect your name, address, email address and phone number. We may also be taking photos and videos at our events which we use to promote CommonAI Compute. We collect this personal data because it’s in our legitimate interests to promote our business and to know who is attending our events.

If you do not wish for a photo or video of you to be included in any marketing materials, please contact us at privacy@commonai.cloud.
If our organisation undergoes a merger or restructuring. We process your personal data for this purpose because we have a legitimate interest in ensuring the efficiency and continuity of our business. If you object to our use of your personal data in this way, the successor organisation may not be able to continue providing support or services to you.

Business partners, suppliers and subcontractors for the performance of the contract we enter into with them or you.
Our associated company CommonAI CIC, to help provide the services and give training on using compute efficiently.
Our service providers, who handle personal data on our behalf to help us run our website and business. These include Google (receiving and storing sign-up details, email and address suggestions), Slack (internal notifications of new sign-ups), GitHub (website hosting) and Plausible (website analytics).
Companies House, when you use the company search on our sign-up form (see above).
Third Party AI model providers for the performance of the contract we enter into with you to deliver the products and services you order.
Promotional events and marketing organisations, we do not sell data for marketing purposes, but may share your data with an event organiser including where we run workshops with co-presenters. We will always tell you before (usually on the event registration form) and you will be given the chance to opt-out before we do this.
Regulators / Authorities / Enforcement Agencies if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our agreements; or to protect our and others’ rights. This includes exchanging your personal data with other companies and organisations for the purposes of fraud protection.
Prospective investors, partners or buyers of our organisation under our legitimate interest to ensure our activities can be continued following a merger or restructuring.

Where do you store my data?

We store your data on multiple third party servers which are based both in the UK and outside of the UK. When working with third parties we may need to transfer your personal data outside of the UK and/or EU. This includes when you have contracted with us to use our services.

Whenever we transfer your personal data outside of the UK and the EU, we ensure it receives additional protection as required by law. To keep this notice as short and easy to understand as possible, we haven’t set out the specific circumstances when each of these protection measures are used. You can contact us at privacy@commonai.cloud for more information about this.

Cookies and embedded content

Our own website does not set cookies, and our analytics provider, Plausible, does not use cookies.

Some pages include YouTube videos and a Google map. YouTube and Google may set cookies on your device and receive information about your visit, such as your IP address, when this content loads. We only load this content if you allow it, either for the whole site using the banner shown on your first visit, or one item at a time by selecting “Load video” or “Load map”. You can change your choice at any time by selecting at the bottom of any page. If you withdraw your consent, any cookies that YouTube or Google have already set remain on your device until they expire or you delete them in your browser.

We remember your choice in your browser’s local storage, so we don’t need to ask you again. This is strictly necessary to respect your choice and is not used for any other purpose.

How long do you keep my data for?

We will only retain your personal data for as long as we need it unless we are required to keep it for longer to comply with our legal, accounting or regulatory requirements.

In some circumstances we may carefully anonymise your personal data so that it can no longer be associated with you, and we may use this anonymised information indefinitely without notifying you. We use this anonymised information to improve the way we work and for reporting purposes.

What are my rights under data protection law?

You have various other rights under applicable data protection laws, including the right to:

access your personal data (also known as a “subject access request”);
correct incomplete or inaccurate data we hold about you;
ask us to erase the personal data we hold about you;
ask us to restrict our handling of your personal data;
ask us to transfer your personal data to a third party;
object to how we are using your personal data; and
withdraw your consent to us handling your personal data.

You also have the right to lodge a complaint with us or the Information Commissioner’s Office, the supervisory authority for data protection issues in England and Wales. If you are based in the EU you can find your relevant supervisory authority here.